The Engineering Support Department headed by the Support Manager comprises of Customer Engineers who are in various specialist fields. We have some who are specifically for the Workstation and Server Unit. Furthermore, we have those who are in the Networking Unit. They provide the Design, Planning and Implementation of Networking, Communication, Access Control, CCTV and Multitasking environment. However, they work hand in hand with the Workstation and Server Support Staff. Also, within the Engineering Department, we have those who are for Peripherals such as LaserJet, Inkjet and Colour Printers, Scanners, laptops, Plotters, Projectors and other IT hardware and Electronic Products.
Equally, for our Software Support, we have the Software Support Unit with the Engineering Support Department whose sole responsibilities include Training of Customers, Software Support (off-the-shelf and specialized), and Software Development amongst others.