Microchips have over 10 years of support services of Information Technology hardware. We have an enviable team of experience and certified professionals that handle the repairs, maintenance and support services of all kind of IT products ranging from Personal Computers, Laptops, Laserjet and deskjet printers, Large format plotters, Large format Scanners, photocopiers, UPSs and Inverters. Our services cover both items covers by warranty as well as out of warranty.
We also stock various kinds of spare parts for IT products.
BASIC SYSTEM MAINTENANCE SERVICES (BSMS)
In the BSMS, MSL is responsible for replacement of parts and labor required for the maintenance of equipment, be it during routine Preventive Maintenance or during Repair after a malfunction.
With this service, MSL is willing to commit to answering the call within eight hours and making sure that the equipment is not down for more than seven days.
Under BSMS maintenance type, we charge you for faulty part as the case may be.
COMPREHENSIVE SYSTEM MAINTENANCE SERVICES (CSMS)
In the CSMS, MSL is responsible for replacement of parts of Original Equipments Manufacturer (OEM) and labor required for the maintenance of equipment, be it during routine Preventive Maintenance or during repair after a malfunction. Upkeep and maintenance of the new hardware installed.
With this service, MSL is willing to commit to answering call within eight hours and will carry out repairs at the location of the equipment.
We have expertise and experience in LAN troubleshooting and on-site maintenance and repair of all the equipment, computers, laserjet printers, network components, peripherals and other hardware parts listed in your bill of quantity.
We trust you will find our proposal in line with your requirement and look forward to receiving your valued approval at the earliest. Please do not hesitate to contact us for any clarification on this proposal, as we are look forward to your patronage.